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Women's Health

TURQUOISE CARE SUPPORT BROKER

YOU GET TO DECIDE.

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What is the Self-Directed Community Benefits Program?

The Self-Directed Community Benefit (SDCB) program empowers members to take control of their care by choosing how their benefits are delivered—and who provides them.

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Through this program, members work closely with a Care Coordinator (assigned by their MCO) and a trained Support Broker from Visions to create a personalized Care Plan. This plan outlines the goods and services that support their needs at home and in the community, including personal care, therapies, and more.

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At Visions Case Management, our Support Brokers are experienced, compassionate, and responsive. Your Broker will help you:

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  • Transition smoothly from agency-based services

  • Create and submit a person-centered care plan

  • Monitor your budget and maintain program eligibility

  • Access community resources and therapeutic supports

  • Stay informed about your rights and options—every step of the way

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We believe you should be in charge of your care—and we’re here to make that happen.

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Se habla Español.

Tenemos corredores de apoyo bilingües listos para ayudarte.

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What Your Support Broker Does

Your Support Broker is your personal guide through the Self-Directed Community Benefit (SDCB) program. They're here to help you take full advantage of your benefits while making sure the care you receive reflects your needs, preferences, and goals.

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At Visions, our Support Brokers will:

  • Help you design a person-centered care plan tailored to your daily needs and goals

  • Support you in hiring and managing caregivers and service providers

  • Assist with budget monitoring and help ensure funds are used appropriately

  • Work closely with your Care Coordinator to keep services aligned and up to date

  • Guide you through the approval and renewal process to maintain eligibility

  • Keep you informed about your rights, resources, and options

  • Be available when questions come up—or when things change unexpectedly

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Whether you’re new to self-direction or just need a more reliable advocate, your Visions Support Broker will be with you every step of the way—answering questions, solving problems, and helping you stay in control of your care.

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Why Visions?

Because you deserve a Support Broker who listens, responds, and puts your needs first.

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At Visions Case Management, we understand that self-directing your care can feel empowering—but also overwhelming. That’s why our Support Brokers do more than just check boxes. We show up, we follow through, and we stay by your side from the very first conversation.

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Our team is experienced, bilingual, and deeply committed to helping you succeed in the Self-Directed Community Benefit (SDCB) program. We offer quick response times, flexible communication, and a hands-on approach to problem-solving.

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Most of all, we treat you like a person—not a number. Whether you’re building your first care plan or managing changes to your services, Visions will help you stay informed, in control, and confident every step of the way.

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Let us help you make self-direction work for you.

Resources

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A PDF flyer with information regarding the program, for yourself or someone else:

Guides/Documents With More Info:

Questions? Please contact us:

  • Managing Director Charles Clayton: 575-779-7419

  • Program Manager Vanessa Garcia: 505-315-3775

  • Visions' Office: 505-986-9819

  • Fax: 505-986-9813

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Your life. Your path. Your choice.

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